Effective Date: January 1, 2026

By using any CoreUs LLC web application (each an "Application" or collectively, the "Applications"), you agree to these Terms and Conditions. If you don't agree to these terms, please don't use our Applications.

1. Services and Payment

Our Applications are subscription-based software-as-a-service (SaaS) platforms. We offer monthly subscriptions that may be offered paid annually at a discounted rate. Payment terms will be specified during signup, and you'll be billed according to your chosen plan.

Subscriptions automatically renew unless you cancel before the renewal date. You can cancel anytime through your account settings or by contacting us.

2. Your Data Ownership

You own your data. All content, information, and data you upload, create, or store in our Applications belongs to you. We will never sell your data to third parties.

If we ever wish to enter into a data partnership that involves your information, we will seek your explicit written consent through a separate partnership agreement.

3. Data Access and Security

Production Data Access: We take your data privacy seriously. Your production data is segregated in a separate AWS account with access limited to essential personnel on a strict need-to-know basis. General support, development and third-party services do not have access to your production data.

Data Security: We implement industry-standard security measures to protect your data. All data is encrypted both in transit and at rest using industry-standard encryption protocols.

Third-Party Service Providers: CoreUs uses third-party infrastructure and service providers to operate the platform (such as cloud hosting, monitoring, and error reporting). These providers may process your data solely to provide their services to CoreUs and are contractually restricted from using the data for other purposes.

Security Incidents: In the event of a security breach that affects your data, we will notify you promptly and provide information about the nature of the breach, the data affected, and steps we are taking to address the situation. We will also comply with all applicable data breach notification laws.

4. Data Retention and Export

If you cancel your subscription or your account is terminated, We will make your data available for export for 90 days in commonly used formats such as JSON or CSV for structured data, and original file formats for any uploaded files or attachments.

After the 90-day retention period, we will permanently delete your data from our systems. We recommend exporting your data before canceling if you wish to retain it.

5. Intellectual Property

All content, features, and functionality of the Applications—including text, graphics, logos, icons, images, and software—are the exclusive property of CoreUs LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Applications, their content, or any services provided without our express written permission.

6. Acceptable Use

You agree to use our Applications only for lawful purposes and in accordance with these terms. You will not:

•   Use the Applications in any way that violates applicable laws or regulations

•   Attempt to gain unauthorized access to our systems or other users' accounts

•   Introduce viruses, malware, or other harmful code

•   Use automated systems to access the Applications without our permission

•   Interfere with or disrupt the Applications or servers

7. Limitation of Liability

CoreUs LLC and its owners, affiliates, employees, agents, and licensors will not be held liable for any direct, indirect, incidental, special, consequential, or exemplary damages—including damages for loss of profits, goodwill, use, data, or other intangible losses—resulting from your use of the Applications or any services provided.

We assume no responsibility for errors, omissions, or inaccuracies in the information provided by the Applications. You use this information at your own risk.

In any event, our total liability to you for all claims arising from or related to the Applications will not exceed the amount you paid us in the twelve (12) months preceding the claim.

In jurisdictions that do not allow the exclusion of certain warranties or limitations of liability, our liability will be limited to the maximum extent permitted by law.

8. Service Warranty

While we work hard to provide reliable, high-quality service, we cannot guarantee that the Applications will be completely error-free, uninterrupted, or secure at all times. Software is complex, and issues can occasionally occur despite our best efforts.

The Applications are provided without warranties of merchantability or fitness for a particular purpose. However, we are committed to maintaining and improving service quality, addressing issues promptly, and supporting our customers.

9. Indemnification

You agree to indemnify, defend, and hold harmless CoreUs LLC and its owners, affiliates, employees, agents, and licensors from any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorney's fees) arising from your use of the Applications, your violation of these terms, or your violation of any third-party rights.

10. Changes to Service

We reserve the right to modify, suspend, or discontinue any part of the Applications at any time. We will provide reasonable notice of significant changes when possible, but we are not liable for any modification, suspension, or discontinuation of service.

11. Termination

We may terminate or suspend your access to the Applications immediately, without prior notice, if you breach these Terms and Conditions or for any other reason we deem necessary to protect our service or other users.

Upon termination, your right to use the Applications will immediately cease. The provisions of these terms that by their nature should survive termination will remain in effect, including data ownership, intellectual property rights, warranty disclaimers, and limitations of liability.

12. Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of Washington State and the United States of America, without regard to conflict of law provisions.

Any disputes arising from or relating to the use of the Applications or these terms will be subject to the exclusive jurisdiction of the courts of Washington State.

13. Changes to Terms

We may update these Terms and Conditions from time to time. We will notify you of any material changes by posting the new terms on our website and updating the "Last Updated" date. Your continued use of the Applications after any changes indicates your acceptance of the new terms.

14. Contact Information

If you have questions about these Terms and Conditions, please contact CoreUs LLC through our website or support channels.

By using our Applications, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.